Crisis Management Case Study

Crisis Management Case Study-14
Instigation of national and international media monitoring services.Production of internal holding statements for the HR Director.To disseminate best practice in crisis and issues management throughout the organisation.

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The perpetrator was caught (an agency worker within the plant) and sentenced to four years imprisonment, prior to any threats being carried out.

Presence and participation in the police strategic planning meetings, helped in providing balance to the overall objectives of the investigation e.g. The retail and wholesale customer representatives were appreciative of being taken into the confidence of the investigation and collaborated fully throughout – there were no actual or potential incidences of product ‘delisting’ from any customer.

To prepare comprehensively for possible media interest at any stage of the proceeding.

To support the company Managing Director enabling him to continue his day to day responsibilities.

Also requested to hold crisis management training session for the Italian Ship-owners Industry Association.

Northern European energy producer, generating and distributing fossil fuel and nuclear power throughout the continent.

UK based meat processor employing 1100 personnel supplying major retail and wholesale multiples.

To protect the operation and reputation of the company in the wake of an extortion threat to poison products within the plan.

Redesigned crisis management procedures and defined the contingency plans necessary to support the key operations of the company (sailing, hotel services, tourist services, airplanes transfers, seaside/shoreside safety and security.

Designed and implemented a secure crisis management area on the company intranet to support the crisis management team.


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