Personal Essay Yahoo Answers

Shah, Oh and Oh [19], after reviewing the literature on online QA services, draw a research agenda for investigating information seeking behaviors in such settings; they identify three main areas of interest: users (including needs, tasks, expectations and motivation), information (including quality of questions and credibility of answers) and technology (including user interface, usability and business model), as well as some intermediate areas rising from the intersections of the main ones: collective knowledge, usage pattern/behavior and devices/policies related to user-generated content.

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Online social spaces, where users can exchange information, opinions and resources, have achieved wide popularity and are gaining attention in many research fields, including education.

Their actual potential support to learning, however, still requires investigation, especially because portals can widely differ as concerns purpose and internal structure.

For this reason, we have conceived of this exploratory study, with the aim to stimulate the development of research studies on the considered topic.

section of YA Italy, posted and resolved within a few days in December 2013.

We chose the Languages section for our analysis, because languages are a study subject, but they are also used in everyday life to communicate in the current globalized world.

This fact provides the opportunity for YA users to ask both academic and very practical questions, leaving aside the kind of vague, opinion-oriented questions (usually called “factoids” in the literature [9]) that are often diffused within other topics.

Microcollaboration is investigated by Gazan [10], who shows how QA users sometimes engage in episodes of collaborative information seeking; this author spots social capital and affective factors as key elements apt at predicting the formation of such microcollaboration teams.

User satisfaction and effectiveness are also investigated by Shah [11], who concludes that YA is a very effective platform for QA, because posted questions receive a very fast answer, even though really satisfactory answers usually take longer to be posted, depending on the question’s difficulty.

A number of studies have been produced in the last decade, investigating QA systems from different points of view, analyzing a variety of aspects and characterizing them mainly as information seeking devices, social spaces and technological environments.

Several interesting examples are reported below that can give an overall picture of the current research trends in this field.

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